SurveyPlanet: the free tier, the Pro plan and how results work
SurveyPlanet is an online survey service whose free tier covers unlimited surveys, unlimited questions and unlimited responses, with paid Pro and Enterprise plans on top. Its support pages document a same-device submission limit, a results summary per question, and terms that ban automated collection of any kind.
Written by BuyPollVotes editorial desk | Last checked
What the free tier covers
SurveyPlanet opens with a claim most survey tools put behind a paywall: the free tier has no counters running. The vendor states that its free survey tools include unlimited surveys, unlimited questions and unlimited responses, and its free-surveys page repeats that responses can be collected without limit. For a poll that runs a week and gathers a few thousand taps, nothing in that tier asks you to upgrade first.
The free plan is not a stripped shell either. Its published feature list includes anonymous surveys and SSL security, so respondents can answer without handing over names and the connection is encrypted either way. Where the tiers separate is on presentation and logic: the Pro plan, billed monthly or yearly, adds question branching, custom and survey themes, question images and white labelling. The vendor notes that yearly billing renews automatically and advertises a saving for choosing it, without changing what the free side of the house can already do.
One gap is worth naming before you build anything. The vendor's public pages do not document whether respondents need a login to answer; the surveys are shared as links, and the creator account is the part that clearly needs one.
- Unlimited surveys, unlimited questions, unlimited responses
- Anonymous surveys on the free tier
- SSL security included without an upgrade
Reading your results as they land
SurveyPlanet keeps its reporting on two surfaces, and both are visible from the moment a survey goes out. The Survey List is the dashboard: each row shows how many responses the survey has, the last time it was taken, how many responses arrived that day, and whether the survey is active or inactive. That status is a live switch, not a label. You can move a survey between active and inactive from the same list, which is how you close a contest poll at a deadline without deleting the data underneath it.
The second surface is the Results Summary. For multiple-choice questions it shows the number of participants who selected each choice, so a quick poll question reads as a simple tally. What the summary does not document on these pages is anything about individual respondents or timing inside a question, so plan any contest judging around the totals rather than around per-vote detail.
- Response totals per survey, plus the count that arrived today
- The last time the survey was taken
- Active or inactive status, switchable from the survey list
- Per-choice counts for every multiple-choice question
Keeping the response pool honest
The anti-cheat story starts with a setting. On the General Settings page a creator can select an option intended to prevent a survey from being taken multiple times by the same participant. The vendor is unusually honest about its ceiling: it works through cookies, and cookies are one trick away from a fresh session, which is why the vendor itself calls the restriction not foolproof. If you run a contest poll through the tool, treat that toggle as one signal among several, next to the daily response count and the last-taken timestamp the Survey List already shows you.
The terms back that setting up with prohibitions. They bar data mining and robots of any kind, bar circumventing or disabling security features, and bar introducing any device, software or routine that interferes with the operation of the service. The enforcement clause is blunt: violating those policies lets the company terminate access, and it reserves the right to end an account for breaching the agreement generally, or for any reason or none at all.
For an organiser, the practical read is this. The platform publishes its rule, shows its counter, and reserves the right to cut off abuse; the judgement about a suspicious tally stays with the person holding the Survey List, not with the tool.
- No robots or data mining, for any purpose
- No disabling or bypassing security features
- No devices, software or routines that interfere with the service
- Account termination for policy violations
Reviews, comparisons and similar tools
Reviews of this tool tend to land on the same finding, and the vendor's own pages support it: the free tier is the headline. Comparison shoppers usually set SurveyPlanet beside SurveyMonkey and similar services, and the comparison that actually matters is narrow. Check what a rival's free plan caps, because that is where this category usually separates: responses collected, questions per survey, surveys per month, then the features that gate upgrades, such as branching, custom themes and white labelling.
Read the reviews with the mechanics in mind rather than the star ratings. A reviewer praising the question editor is describing the same unlimited-question tier the vendor documents; a reviewer complaining about limits is usually describing a competitor's cap. On this tool the documented facts are concrete enough to compare directly: unlimited everything on the free side, presentation features on Pro, and pricing published openly enough that the vendor's page, not a review, should be the last word on cost.
- Response caps on free tiers elsewhere, versus unlimited responses here
- Question and survey limits, versus no documented cap
- Branding and branching, which sit behind the Pro plan
- Anonymity and encryption, which the free plan already carries
What a survey tool cannot do for a contest poll
No survey platform manufactures genuine opinion, and this one is no exception. What it gives a contest organiser is a visible tally: response totals, a per-choice count, a daily number and a last-taken time. A poll that suddenly fills with votes in one flat burst is visible in exactly those numbers, which is why the honest answer to inflated contests is rarely the voting tool and almost always the judgement of the person reading the summary.
The vendor's own mechanics say the rest. The multiple-submission block leans on cookies and is called not foolproof by the company itself, so a creator who needs stronger identity checks should add them outside the survey form. And the terms close the loop on automation: robots, interference routines and security bypasses are prohibited, with termination on the table. A tool this explicit about its rules leaves little room for anyone claiming its counters cannot tell the difference.
- It collects responses; it does not judge them
- Its same-device limit depends on cookies and is admittedly imperfect
- Its terms ban automated collection outright, with termination as the consequence
| Feature | Free plan | Pro plan |
|---|---|---|
| Surveys and questions | Unlimited | Unlimited |
| Responses collected | Unlimited | Unlimited |
| Anonymous surveys | Included | Included |
| SSL security | Included | Included |
| Question branching | Not documented | Included |
| White label survey | Not documented | Included |
How to do it
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Open an account
Create the creator account with an email address and complete the verification email before building anything. The free tier needs nothing beyond that login, and the vendor stresses the account can stay free for good.
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Create the survey and name it
Start a new survey from the dashboard and give it a name you will recognise in the Survey List later. There is no documented limit on surveys or on questions, so one file can hold a single poll question or a full questionnaire.
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Write the questions and choices
Add each question and set its multiple-choice options. The Results Summary tallies choices per question, so well-separated options pay off when the tally is read. Pro adds branching and question images here; the free tier keeps the basics.
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Set the submission controls
Open the General Settings page and decide whether to prevent multiple submissions from the same device. It is a cookie-based restriction the vendor calls not foolproof, so weigh it against how seriously the contest needs single votes.
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Share the link and watch the list
Share the survey link with respondents, then monitor the Survey List: totals, the last time it was taken, responses that day and active status. Switch the survey to inactive when voting closes and read the Results Summary for the final tally.
Common questions
Can I see all of my free survey results?
Yes. The Survey List shows how many responses each survey has, the last time it was taken, how many responses arrived that day and whether the survey is active. The Results Summary then breaks each multiple-choice question down to the number of participants who picked every choice.
How many free surveys can I create?
There is no cap to stay under. The vendor states that its free tools include unlimited surveys, unlimited questions and unlimited responses, so the free tier is not a trial that cuts you off after a first survey.
How many questions can each survey have?
The vendor does not put a number on it. Unlimited questions are part of the free tool set, so one survey can carry a single poll-style question or a long questionnaire without the count changing what the tier includes.
How much does a Surveyplanet account cost?
A basic account costs nothing to create and use. Beyond it the vendor sells a Pro plan on monthly or yearly billing, and an Enterprise tier aimed at larger organisations. The vendor's pricing page lists the figures for each tier.
Does Surveyplanet include pre-written surveys?
The vendor's public pages do not document a pre-written survey library for the free tier. What they document is a questionnaire you build yourself, with unlimited surveys and questions, and Pro features such as themes, question images and branching that dress up what you have written.
Does Surveyplanet support languages besides English?
The vendor's help pages reviewed for this page do not state which languages the interface or questionnaire supports. If respondents need a language other than English, the documented answer is to write your question text in that language yourself, since unlimited question text is part of every tier.
How do I include a link as part of a question?
The vendor's documentation does not describe a dedicated link field inside a question. A question carries its own text and its multiple-choice options, so the documented route is to write the address into the question text itself, as you would in any plain text field.
Why am I not getting my account verification email?
The vendor's public pages do not document a cause or a fix for a missing verification email. The ordinary checks are the usual ones: look in the spam folder, confirm the address typed at sign-up is spelled correctly, and resend from the account screen once the address is right.
Where these facts come from
- surveyplanet.com. surveyplanet.com/terms-of-service.
- surveyplanet.com. surveyplanet.com/help/general-settings.
- surveyplanet.com. surveyplanet.com/help/general-settings.
- surveyplanet.com. surveyplanet.com/features/free-unlimited-surveys-questions-responses.
- surveyplanet.com. surveyplanet.com.
This page does not quote prices, fees or currency figures even where a source lists them. It names no vote seller, explains no circumvention trick, and never promises that outside votes stay hidden or that a contest win is guaranteed. It cannot answer for behaviour the vendor's public pages do not document.
X prohibits coordinating with or compensating others to inflate engagement metrics, and it names Polls among the features covered. The Pet Industry Business Awards name the consequence in their own contest: a business may be investigated, lose votes or be disqualified on reasonable evidence of purchased votes. No seller can stop an organiser from doing that.
Slido says it is alerted when an event gets an unusually high number of votes in a very short time, and Crowdsignal says its built-in measures detect patterns of potentially abusive voting. Ordinary participation arrives spread across the voting window, from different people at different moments. Nothing on this site is a method for getting a vote past a check, and a vote that a tool blocks does not count.
Organiser rules differ: the RSPCA Pet of the Year Awards allow extra votes through donations on their official mechanism, while OpenTable Australia treats a vote cast in exchange for money or a reward as null and void. Both are contest rules, not statutes, and whether payment is lawful where you live is a question for a lawyer. Orders are refused for any contest whose rules ban paid votes, and for political ballots.
Votes ordered for a poll that never appear on its count are refunded after the poll closes. A refund never covers an organiser's decision: Localsearch may void all votes for a disqualified nominee, and Mentimeter says a user whose access it cancels under its Acceptable Use Policy is owed no refund or compensation. No result is promised.